Privacy Statement

At Peskett Solutions we are committed to protecting your personal information. Our Privacy Statement explains what personal details we collect, what we do with that information, who we may share it with and why, and your choices and rights under the Data Protection Act to amend, correct and delete that information.

This version of our Privacy Statement was last updated on 25th May 2018.

How to contact us

If you have any questions about our Privacy Statement or the information we collect or use about you, please contact:

Matthew Peskett
Peskett Solutions Ltd
Email: matthew@peskettsolutions.com

Information we collect and use

The information collected on this site includes:

• When you place a purchase order with us, we need to know your name, email address, invoice address and delivery address. This allows us to process and fulfil your order and to notify you of your order status.
• We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your purchase order.
• We may occasionally use the information we collect to notify you about important trading changes and also about Peskett Solutions Ltd new product launches and promotions we think you might find valuable.
• You may notify us that you do not wish to receive this promotional information at any time by telephone, email or post.
• User IP addresses are automatically logged by our web server. IP addresses are used to observe only the user physical location (number of visits etc from a specific location).
• Cookies, which are very small text files are saved to your computer. We do not use Cookies to track user navigation around our primary web site. However, our Online Shop does use cookies and we use the information we collect about you to improve our service and provide a more positive purchasing experience.

By sending your details to us, you acknowledge that you have read this Privacy Statement and agree that Peskett Solutions Ltd may use information supplied by you for general administrative and operational purposes.

How we protect your information

We take information and system security very seriously and strive to comply with our obligations at all times. Our employees are trained to protect any personal information they may handle in the course of their daily duties. Your information is processed within the UK and European Economic Area (EEA) and any personal information which is collected, whether on paper or online, will have appropriate safeguards applied in line with our data protection obligations according to The Office of the Data Protection Commissioner (www.dataprotection.gov.uk/). Your information is also protected by control measures put in place and designed to minimise any loss through negligence, deliberate actions or accidents.

Although Peskett Solutions Ltd takes appropriate measures to ensure the security of information in its possession, the Internet is an open network and the transmission of information over the Internet is not controlled by Peskett Solutions Ltd. Links within this website to other websites outside of this organisation are not covered by this statement.

Who we may share your information with

We may share your information with third parties where we feel this will be beneficial in assisting us to deliver the product or service you have requested. We will keep your personal information only where it is necessary to provide you with our products or services while you are a customer.

Your individual rights

Right to be informed

You have a right to receive clear information on what personal information we have, why and who we share it with. This information is given in this Privacy Statement.

Right of access

You have the right of access to your personal information. If you wish to receive a copy of the personal information we may hold on you, please make a Data Subject Access Request.

Right to request that your personal information be rectified

If your information is inaccurate, you can request that it is corrected.

Right to request erasure

You can request that your information be deleted or removed from our database.

Right to restrict processing

You can ask that we block the processing of your personal information on some instances. This means that we can still keep your information but that we don’t use it in the future for the reasons you have stated.

Right to Data Portability

You have the right to receive personal data you may have provided to a us as a controller in a structured, commonly used and machine-readable format. You also have the right to request that we, as a controller, transmit this data directly to another controller.

Right to object

You have the right to object to the processing of your personal data in certain circumstances but you also have an absolute right to stop your data being used for direct marketing.

Rights related to automatic decision-making including profiling

Peskett Solutions Ltd does not perform any automated decision making and profiling.

For any request related to your individual rights, please contact us at support@peskettsolutions.com , detailing your request in the email.